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Terms of Service

Last updated: 25/05/2026

Please read these Terms of Service ("Terms") carefully before using the OwnerHub platform. By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By accessing or using OwnerHub's services, you agree to comply with and be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our services.

2. Description of Services

OwnerHub provides a property management platform that enables users to:

  • Manage multiple properties from a single dashboard
  • Track tenants, leases, and rental income
  • Monitor property maintenance and expenses
  • Generate reports and financial statements
  • Communicate with tenants and service providers

3. User Accounts

3.1 Account Registration

To use certain features of our services, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

3.3 Account Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use our services. By using our services, you represent and warrant that you meet these requirements.

4. Acceptable Use

You agree not to use our services to:

  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Transmit harmful, offensive, or unlawful content
  • Interfere with or disrupt the integrity or performance of our services
  • Attempt to gain unauthorized access to our systems or networks
  • Use automated systems to access our services without permission
  • Impersonate any person or entity
  • Engage in fraudulent activities

5. Fees and Payment

5.1 Subscription Fees

Access to certain features of our services requires payment of subscription fees. All fees are stated in British Pounds (GBP) and are exclusive of VAT, which will be added where applicable.

5.2 Billing

Subscription fees are billed in advance on a monthly or annual basis, as selected by you. You authorize us to charge your payment method on a recurring basis.

5.3 Cancellation and Refunds

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial subscription periods, except as required by law or as stated in our Consumer Rights policy.

6. Consumer Rights (UK)

Under the UK Consumer Rights Act 2015, you have certain statutory rights. If our services are not as described, fit for purpose, or of satisfactory quality, you may be entitled to a remedy. These Terms do not affect your statutory rights.

If you are a consumer, you have a 14-day cooling-off period from the date you subscribe to cancel for any reason. If you have used the services during this period, you may be required to pay for the services received.

7. Intellectual Property

7.1 Our Content

All content, features, and functionality of our services, including but not limited to text, graphics, logos, software, and design, are owned by OwnerHub and are protected by copyright, trademark, and other intellectual property laws.

7.2 Your Content

You retain ownership of any content you upload to our services. By uploading content, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and display such content solely for the purpose of providing our services to you.

7.3 License to Use

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our services for your personal or business property management purposes.

8. Data and Privacy

Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to our collection and use of information as described in the Privacy Policy.

9. Third-Party Services

Our services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third-party websites. Your use of third-party services is at your own risk.

10. Disclaimers and Limitation of Liability

10.1 Service Availability

We strive to provide uninterrupted access to our services, but we do not guarantee that our services will be available at all times. We may suspend or restrict access for maintenance, updates, or other reasons.

10.2 No Warranty

Our services are provided "as is" and "as available" without warranties of any kind, except as required by law. We do not warrant that our services will be error-free or that defects will be corrected.

10.3 Limitation of Liability

To the extent permitted by law, OwnerHub shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of our services. Our total liability shall not exceed the amount you paid to us in the 12 months preceding the event giving rise to the liability.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under UK law.

11. Indemnification

You agree to indemnify and hold harmless OwnerHub and its affiliates from any claims, damages, losses, liabilities, and expenses arising out of your use of our services, your violation of these Terms, or your violation of any rights of another party.

12. Termination

We may terminate or suspend your account and access to our services at any time, with or without cause or notice, if we believe you have violated these Terms. Upon termination, your right to use our services will immediately cease.

You may terminate your account at any time by contacting us or using the account settings in our platform.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by email or through our services. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in your local courts.

15. Dispute Resolution

If you have a complaint or dispute, please contact us first so we can attempt to resolve it. If we are unable to resolve the matter, you may refer the dispute to an alternative dispute resolution provider or to the courts.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and OwnerHub regarding your use of our services.

18. Contact Information

If you have any questions about these Terms, please contact us at:

Email: legal@ownerhub.com

Support: support@ownerhub.com